SERVO Frequently Asked Questions
SERVO FAQ Categories:
- About SERVO
- Contacting Subscriber Services
- Contacting Advertising or Editorial
- Ordering Or Renewing Your Subscription
- SERVO Online
Q: What is SERVO?
A: Robot (ro’bot) noun
A machine that can sense and react to input and cause changes in its surroundings with some degree of intelligence, ideally without human supervision.
A “SERVO” is one of the base construction units of a robot. It converts a command into some type of action.
SERVO Magazine is dedicated to the “Next Generation of Robotics Experimenters”, devoted 100% to robots and robotics. With an all robots - all the time focus, each monthly issue will inspire, educate, and entertain with feature articles, interviews, tutorials, DIY projects, hacks, parts sources and much more. Whether you are building your first line-follower or finishing off the perception layer in a positronic brain, SERVO Magazine delivers the sharp technical tools you need to stay on the cutting edge. Advances in robotics are dynamic and as important as those of computers in the 80s and 90s.
Just as with computers, hobbyists are a driving force in their evolution. SERVO is there to take you inside this fascinating world of science and technology. Whether you want a front row seat or to jump in with your soldering iron and C compiler - SERVO Magazine is your ticket in the door. A definite must-read for anyone interested in building or learning about robots!
Features & Project Articles
Topics are diverse and range from programmable logic, stepping motor basics, radio communication basics for robots, autonomous operation, closed loop systems, voice recognition, adding vision, bit banging, to product and book reviews, and build-it-yourself bots and systems projects. Events such as DARPA, robot soccer championships, FIRST, ComBots, underwater robot challenges, just to name a few, are covered as well.
Columns & Departments
Mind/Iron – Bryan Bergeron
Insights and opinions from the mind of Editor Bryan.
Bots in Brief
Digest version of what’s new, happening, and innovative in robotics.
Robytes – Jeff Eckert
Stimulating robot tidbits.
Geerhead – David Geer
Monthly coverage of commercial, unique, and military robotics.
Ask Mr. Roboto – Dennis Clark
Your robotic problems solved here.
Robotics Resources – Gordon McComb
Where to get all of your robot stuff for the best prices.
Guest-hosted with different perspectives and opinions on all things robotic discussed and analyzed.
Then and Now – Tom Carroll
Advances in robots and robotics over the years.
Twin Tweaks – Evan and Bryce Woolley
Twin brothers hack whatever’s put in front of them, then tell you about it.
Restricted area for robot combatants only.
Showcase to show-off bots.
Find the competition of your choice.
News releases from companies announcing their latest and greatest new stuff, upgrades to old stuff, new technologies, or whatever information readers need to stay on the cutting edge.
Q: Is SERVO on the Web?
A: Yes! The website address is www.SERVOMagazine.com
Q: What is the frequency of SERVO?
Q: Is there a money-back guarantee?
A: If, at anytime, you are not satisfied with SERVO, simply cancel and receive a refund for all un-mailed issues.
Contacting Subscriber Services
Q: How do I contact Subscriber Services?
A: Subscription account maintenance is available online at in the Subscriber Center. This is the fastest and best place to:
- Change your address and/or e-mail
- Renew your subscription
- Pay subscription invoice
- Add SERVO Online to an existing print subscription
- Change your User ID and/or Password
All written correspondence should be sent to:
Attn: Subscriber Services
PO Box 15277
North Hollywood, CA 91615-5277
Telephone Inquiries can be made M-F between 5am and 5pm PST to:
Toll Free: 877-525-2539
E-Mail Inquires can be sent to: SERVO@espcomp.com
Please include your Account Number in any correspondence. Subscriber Services can address subscription related issues only. Please direct all other inquiries to our Editorial offices.
Q: How do I contact Advertising or Editorial?
A: SERVO’s Advertising and Editorial offices can be reached at:
T&L Publications, Inc.
430 Princeland Court
Corona, CA 92879
Ordering Or Renewing Your Subscription
Q: What are subscription rates and how can I order?
A: To signup for a New Subscription, visit our Subscriber Center or call 877-525-2539 or 818-487-4545.
As of October 2009, our US subscription rates are changing. New rates are indicated in italics
US - One Year - $26.95
US - Two Year - $49.95
US - Three Year - $71.95
Canada - One Year $33.95
Canada - Two Year $63.95
Canada - Three Year $92.95
Foreign - One Year $44.95
Foreign - Two Year $85.95
Foreign - Three Year $125.95
Online - 1 Year - Online Only Edition $19.95
Online - 2 Year - Online Only Edition $35.95
Online - 3 Year - Online Only Edition $50.95
Q: Can I renew my subscription online?
A: Yes! Login to our Subscriber Center’s Renewal page. Once you have logged in, you’ll be able to select a term and payment option - then just click renew. Renewals can also be phoned, faxed or mailed to Subscriber Services. Using the online method provides the fastest service.
SERVO Online (Digital Edition)
Q: Is SERVO available in a digital format?
A: Yes! SERVO Online is an exact replica of the print edition. It provides the same visual experience, but is delivered and viewed via the web, using Published Web Format (PWF) technology. It enables readers to link directly to advertiser information and additional web content referenced in articles. SERVO Online is viewed via the web and is printable AND downloadable.
Other Features of SERVO Online:
- Works with all popular browsers. No plugins or software download required.
- Search by keyword within a single issue, or across all issues in your subscription.
- 24/7 availability anywhere you have web access.
- Early delivery in advance of your print copy.
- View all pages in thumbnail format to quickly find and access articles of interest.
- Receive an e-mail notification when your new issue is available for viewing.
- Share an issue with a friend e-mail capability
You can subscribe to print only, online only, or both! SERVO Online is a great way to avoid extra shipping charges and delays for non-US delivery!
When you subscribe to SERVO Online, you will receive an e-mail confirmation containing a link to the current issue. Just click the link to begin reading your new issue of SERVO Magazine. It’s that easy! You should add email@example.com to your address book to help ensure delivery. For any technical issues relating to your online subscription, please contact Texterity Customer Service at firstname.lastname@example.org. Other non-technical inquires should be directed to Subscriber Services.
Q: Can I add SERVO Online to my existing print subscription?
A: Yes! Login to our Online Subscriber Services, Update Account Info. Once you have logged into your account, check the box “Grant access to the online edition”. You may also call Customer Service at 877-525-2539 or 818-487-4545 (outside US) between 5am and 5pm PST. Be sure to add or update your e-mail address since it’s required for delivery of your issue notification and links. Then, simply log-on to SERVO Online through the Subscriber Center or other website links. There is no additional cost to add SERVO Online to a paid print subscription.
Q: Can I cancel SERVO Online if I decide it’s not for me?
A: Yes. Just login to our Online Subscriber Services, Update Account Info. Once logged in, uncheck the “Grant access to the online edition” box.
Q: Can I send a copy of SERVO Online to a friend?
A: Absolutely! There are some restrictions though:
- Using the “Share” button, you can send a copy of each issue to up to 20 friends.
- Shared access is limited to 15 days from when you actually “share” it.
- Your friend may read the entire issue online and print out articles, but may not “share” the issue with other friends.
Q:: What is the SERVO Preferred Subscriber Network?
A: The Preferred Subscriber Network is our auto-renewal program. We keep your credit card info on file and automatically renew your subscription before it expires. We’ll notify you via email about 30 days prior to your expiration date that your credit card will be charged for a one year renewal term. We’ll continue to do so until you tell us to stop. As a member, you’ll have unlimited access to the online digital library of all archived volumes of SERVO. You’ll enjoy the convenience of uninterrupted service and avoid all the annoying renewal notices. A normal subscription entitles you to digital access of the issues included in your subscription term. The Preferred Subscriber Network gives you access to every issue in the archives.